Terms & Conditions

Effective Date: 02/13/2026
Website: https://getoptiserve.com
Business
Name: OptiServe


1. Acceptance of Terms

By accessing or using the OptiServe website and services, you agree to these Terms & Conditions. If you do not agree to these Terms, you may not access or use our services.


2. Description of Services

OptiServe provides automated communication and customer engagement services, including but not limited to:

  • AI-powered phone call handling

  • AI-generated voice calls

  • Website chat automation

  • Appointment scheduling

  • Lead capture and follow-up automation

  • SMS and communication automation


3. SMS & Automated Communications

By providing your phone number and submitting an opt-in form that includes an SMS consent checkbox, you expressly consent to receive marketing and informational text messages and phone calls from OptiServe, including calls made using automated technology, prerecorded messages, or an AI-generated voice.

Consent to receive automated communications is not a condition of purchase.

Message Types May Include:

  • Appointment confirmations and reminders

  • Service notifications

  • Account updates

  • Marketing offers

  • Informational messages

Message Frequency

Message frequency varies and may include recurring messages depending on your interaction with our services.

Charges

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You can cancel the SMS service at any time by texting STOP to +1 313-777-8286.
After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from OptiServe.

If you wish to rejoin, you may opt in again through the original website form or opt-in method used previously.

For assistance, reply HELP or contact us at [email protected].

Data Sharing Statement

We do not sell, rent, or share your mobile information with third parties for marketing purposes.

Policy Links

For more information, please review:

Privacy Policy: https://getoptiserve.com/privacypolicy
Terms
& Conditions: https://getoptiserve.com/terms


4. User Responsibilities

You agree to provide accurate information when using our services and to comply with all applicable federal, state, and local laws.

You may not use our services for unlawful, abusive, or fraudulent purposes.


5. Privacy Policy

Your use of our services is also governed by our Privacy Policy, available at:

https://getoptiserve.com/privacypolicy

Please review it carefully to understand how we collect, use, and protect your information.


6. Carrier Disclaimer & Limitation of Liability

Mobile carriers are not liable for delayed or undelivered messages.

OptiServe is not responsible for:

  • Carrier filtering

  • Network outages

  • Delayed delivery

  • Failed message transmission

  • Technical interruptions beyond our control

To the maximum extent permitted by law, OptiServe shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.


7. Age Restriction

You must be at least 18 years old to use our services.


8. Payments & Billing (If Applicable)

If you purchase any services, applicable fees will be disclosed before purchase. All payments are due according to the billing terms presented at checkout.


9. Intellectual Property

All content, branding, software, and materials on this website are the property of OptiServe and may not be copied, reproduced, or distributed without written permission.


10. Modifications

We may update these Terms & Conditions at any time. Changes become effective upon posting with a revised “Effective Date.”

Continued use of the site constitutes acceptance of updated Terms.


11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Michigan, United States.


12. Contact Information

OptiServe
Email: [email protected]
Website: https://getoptiserve.com