Helping businesses simplify calls, chats, and bookings, so you save time and stay responsive 24/7

•Automated Call Management

•Intelligent Customer Chat Support

•Streamlined Booking & Scheduling Automation

Our Values

At OptiServe, we’re here to make your life easier. We respect your time, so we build systems that cut down on interruptions and busy work. We keep it simple with solutions that are clear, reliable, and easy to use. We put people first, which means we want your customers to feel taken care of with friendly, natural responses. We’re big on trust too, we’ll always be transparent and deliver something you can count on. And as your business grows, we grow with you, with flexible plans that can scale over time and start at $197 a month.

About Us

Where We Stand Out

At OptiServe, we don’t just automate communication — we help businesses run more smoothly, stay responsive, and serve their customers better.

Fast to Clients

Client inquiries

are answered within

one business day, often sooner.

Simple, Reliable Automation

Seamless, reliable automation that

works quietly in the background

24/7

Consistent

Experience

Consistent, accurate responses every

time ensuring a reliable and

high quality customer

experience

Saving you time

Automates calls, chats, and

bookings to reduce

interruptions and save your time.

less time on the phone, more

time for your business

Why automate your business?

No More Missed Calls

On average, businesses that add automated call handling, chat responses, and booking systems recover 20%–40% more missed customers compared to manual-only communication.

Booking Automation

OptiServe keeps booking simple and hands-off. Customers request an appointment through chat or call, provide a few quick details, and the system offers available times, confirms the booking, and sends reminders—plus handles reschedules or cancellations automatically saving you time.

Lead Capture Automation

OptiServe helps capture leads automatically by responding to new inquiries, collecting key details (name, contact info, service needed, and timing), and organizing everything in one place so every opportunity is tracked and followed up quickly. On average, businesses that add instant chat often see about a ~20% increase in conversions on high-intent pages

Business Training

=

Action-based reminders, email sequences, and

clever client tracking that runs nonstop. OptiServe includes simple business training so you and your team know exactly how everything works. We walk you through the setup, show you how to manage calls, chats, leads, and bookings, and make sure you feel confident using the system day to day without confusion or tech stress.

Trusted, Simple, and Built to Save You Time

OptiServe is designed to be clear, reliable, and low-pressure. Here’s what you can expect when you work with us.

“I run an HVAC business and calls come in nonstop, especially when we’re already booked out. With OptiServe, customers still get quick answers and can schedule the next step, which keeps things moving and saves us a ton of time.”
— HVAC Business Owner

“The biggest win is not being interrupted all day. Customers get answers, and we stay focused on the work.”
— Small Business Owner

take a look at our plans for yourself

View Plans

¹ Source: Campaign Monitor (citing Invesp research on live chat conversion lift).
² Supporting data: Call handling benchmarks show a meaningful share of business calls go unanswered, and response-time research shows contact odds drop quickly as response time increases.

OptiServe is built to help you respond faster, stay organized, and capture more opportunities, especially when you’re busy or after hours. While results vary by industry and volume, businesses often see improvements when customer communication is handled quickly and consistently.

Real-time chat can lift conversions by around ~20% (results vary).¹
By responding instantly and staying available, businesses can also reduce missed inquiries and keep more opportunities from slipping through the cracks.²